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Services Processes

Marcus Ang, Rowan Wang and Sean Lam 9814846899 | 9789814846899
Condition Used
Module OPIM311
Price $22.00

This textbook is used by all Service Processes classes as the Profs have put this book together with reference to other textbooks. The profs do reference this book for readings during lectures. The explanation in the textbook is easy to understand and had extra problem sums to practice before the exams. Book has few highlights on important concepts and extra important notes on 1-2 pages.