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Operations Management (MGMT611A)

Course description

When companies produce and deliver goods or services to meet customer demand, they do so by managing operations, in other words by  executing business processes.   In this course, students discover how business processes can be designed, analyzed and improved to lift the performance of any organization, whether it is a bank, a hospital, a resort, or a fashion retailer.  The course reveals how process management skills can be used to reduce costs, lower inventories, cut waiting times, improve ...


Pre-requisites

Seminar Required

Graded, 1.0 Credit Units


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