• Books
  • Analytics
  • Blog

Operations Management (MGMT611A)

Course description

When companies produce and deliver goods or services to meet customer demand, they do so by managing operations, in other words by  executing business processes.   In this course, students discover how business processes can be designed, analyzed and improved to lift the performance of any organization, whether it is a bank, a hospital, a resort, or a fashion retailer.  The course reveals how process management skills can be used to reduce costs, lower inventories, cut waiting times, improve ...


Seminar Required

Graded, 1.0 Credit Units

    Have a used textbook?

    Introducing SMUMods Books. Your listings will appear in the module pages where you tag them.

    Save to profile Save
    Create review Write a review
    Share this link Share page