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Service and Operations Analytics (OPIM326)

Course description

The increasing availability of data is changing the way organizations are thinking about themselves and the way they interact with the world. Data is helping improve the profits of businesses, the quality of life of individuals, the performance of sports teams, and social interactions. In this course you will learn how to use data and analytics to improve the service and operations of the organisations. The course will expose students to real world examples of how analytics is being used from...


Pre-requisites

Seminar Required

Graded, 1.0 Credit Units


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